Navigating the WCB maze

Dear Blue Collar,

I’m in way over my head. A worker injured himself and I’ve been told to “whip up” a modified work plan. I’m in HR and have no medical background, the worker’s gone AWOL, and management’s pressuring me. Am I really qualified to do this? Help!

(A) First off, go easy on yourself. Navigating the WCB maze has never been more complex, so it’s natural to feel out of your depth.

Now, based on the “whip up” remark, I’ll assume your company lacks a modified work policy. And given the worker’s hostility, it seems he’s unaware of his duties — and yours — as per WCB legislation. So you’re in a tough spot.

My suggestion is to meet with the worker asap. Have him bring along the Fitness-for-Work form that his doctor should have completed. Unfortunately many health care providers neglect this step, but regardless, the onus is on the employee to prove he’s unfit for work.

Absent medical proof of total disability, a gradual return to work should begin post-haste. This may include a modification of the pre-accident position, alternate duties, etc. Assuming your accommodations are reasonable and respectful of medical restrictions, he must accept the modified-work offer.

And lastly, the Job Accommodation Network (AskJan.com) is useful for mapping out a safe return-to-work plan. Or, alternately, reach out to Blue Collar for a free consultation.

Call (780)-340-5727 to speak with our 541 Eagleson Wynd, Edmonton T6M 0Y4 team for free.
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Ben Barfett

Ben Barfett is an Alberta-based WCB advocate and disability management consultant with nearly a decade of experience working directly inside the workers' compensation system. He has successfully represented clients at the Appeals Commission, the DRDRB, and other provincial tribunals across Western Canada — with many of those decisions published on CanLII. Blue Collar serves both injured workers and employers across Alberta and Western Canada.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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