Appeals Process
The appeals process can be a daunting and complex undertaking for anyone seeking to contest decisions made by the Board. Deciphering the intricacies of the system, understanding the specific policies and procedures, and gathering the necessary evidence to build a strong case can be both time-consuming and challenging.
With multiple levels of appeal, strict deadlines, and the possibility of presenting your case in front of a panel or tribunal, the process can be overwhelming for those unfamiliar with it. And so we simplify the process and help you understand your options every step of the way.
Engaging Informally with Your Case Manager
The first step towards resolving any disputes or disagreements with the WCB is to engage informally with your case manager and their supervisor. We can assist you with this by submitting a Request for Review on your behalf. By opening channels of communication, we aim to find a consensus and potentially resolve the issue without having to initiate a formal appeal, much like settling a legal dispute out of court during the discovery phase.
Requesting a Hearing with the Dispute Resolution and Decision Review Body (DRDRB)
If informal negotiations fail to achieve the desired outcome, we help you take the next step by initiating formal proceedings. This involves requesting a hearing date with the Dispute Resolution and Decision Review Body (DRDRB). At this stage, the process becomes more formal, with a resolution specialist (akin to a judge) reviewing your case, listening to our submissions, and adjudicating the dispute based on policy and the contextual merits of the case.
Referral to the Appeals Commission (AC)
Should our efforts at the DRDRB level be unsuccessful, there is still one final option for appeal. We can request a referral to the Appeals Commission (AC), which is the highest level of appeal within the WCB system. The AC process is strictly formal and process-driven, ensuring that your case is thoroughly reviewed and given every opportunity for a fair and just resolution.
Our advocates are committed to guiding you through each stage of the appeals process while alleviating frustration and guesswork along the way. Our expertise and dedication ensure that you have the best possible chance of achieving a favourable outcome. Contact us today to discuss your case and learn more about how we can help.
FAQs
With you every step of the way.
The WCB appeals process has three levels: (1) Informal engagement with your case manager and their supervisor through a Request for Review, (2) Formal hearing with the Dispute Resolution and Decision Review Body (DRDRB), and (3) Final appeal to the Appeals Commission (AC), the highest level within the WCB system.
A Request for Review is an informal process where you ask the WCB to reconsider a decision. It’s typically the first step in the appeals process and involves presenting new information or arguments to the case manager and their supervisor.
DRDRB stands for Dispute Resolution and Decision Review Body. It’s the formal first-level appeal body within Alberta’s WCB system, where a resolution specialist hears cases and makes binding decisions based on policy and evidence.
The Appeals Commission is the highest level of appeal within the WCB system. It provides a final independent review of disputed claims. Decisions made by the Appeals Commission can only be challenged through judicial review in court.
Appeal timelines vary by province and appeal level. Informal reviews may take weeks to months, DRDRB hearings typically take several months, and Appeals Commission decisions can take six months to over a year. We help expedite the process and pursue interim relief when appropriate.
Appeal deadlines are strict and vary by province. In Alberta, you typically have one year to request a Review, but it’s best to appeal much sooner. Missing deadlines can forfeit your right to appeal, so contact us immediately if you disagree with a WCB decision.