Apply KISS principle to workplace investigations

Workplace investigations needn’t be outsourced to ‘expert’ adjudicators. The vast majority of interpersonal conflicts may be solved by a company’s internal resources and a dose of common sense.

Conflict resolution is as simple as:

· Interviewing the complainant
· Interviewing witnesses
· Interviewing the offender for their side of the story

Unless the workplace conflict is highly serious and irresolvable, the law requires nothing more of employers. Hence, before you pick up the phone to call a WCB lawyer or a workplace investigator, first decide whether the situation really requires aggressive intervention.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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About Me

Ben Barfett, Principal and Consultant, has spent his life in the construction sector, specifically heavy civil, enviro, commercial, and energy. Having held senior roles in business development, technical advisory, and regional management, he earned his stripes in the field and in head office. Conscious of the interplay between commercial, legal, and execution aspects of construction, his business insights are informed by expertise in WCB policy and enhanced with disability-specific training. 

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Blue Collar Consulting

Blue Collar Consulting is a WCB and disability management firm. The company specializes in rapid and affordable disability solutions that advance current claims, contain the cost of future claims, and get injured workers back on their feet. 

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