Appeals Process

The appeals process can be a daunting and complex undertaking for anyone seeking to contest decisions made by the Board. Deciphering the intricacies of the system, understanding the specific policies and procedures, and gathering the necessary evidence to build a strong case can be both time-consuming and challenging.

With multiple levels of appeal, strict deadlines, and the possibility of presenting your case in front of a panel or tribunal, the process can be overwhelming for those unfamiliar with it. And so we simplify the process and help you understand your options every step of the way.

Step 1

Engaging Informally with Your Case Manager

The first step towards resolving any disputes or disagreements with the WCB is to engage informally with your case manager and their supervisor. We can assist you with this by submitting a Request for Review on your behalf. By opening channels of communication, we aim to find a consensus and potentially resolve the issue without having to initiate a formal appeal, much like settling a legal dispute out of court during the discovery phase.

Step 2

Requesting a Hearing with the Dispute Resolution and Decision Review Body (DRDRB)

If informal negotiations fail to achieve the desired outcome, we help you take the next step by initiating formal proceedings. This involves requesting a hearing date with the Dispute Resolution and Decision Review Body (DRDRB). At this stage, the process becomes more formal, with a resolution specialist (akin to a judge) reviewing your case, listening to our submissions, and adjudicating the dispute based on policy and the contextual merits of the case.

Step 3

Referral to the Appeals Commission (AC)

Should our efforts at the DRDRB level be unsuccessful, there is still one final option for appeal. We can request a referral to the Appeals Commission (AC), which is the highest level of appeal within the WCB system. The AC process is strictly formal and process-driven, ensuring that your case is thoroughly reviewed and given every opportunity for a fair and just resolution.

Our advocates are committed to guiding you through each stage of the appeals process while alleviating frustration and guesswork along the way. Our expertise and dedication ensure that you have the best possible chance of achieving a favourable outcome. Contact us today to discuss your case and learn more about how we can help.